Water Damage Cleanup FAQ

The amount of time required for drying is determined by a number of elements, including the location, duration, and source of water, the type of building materials used, the weather conditions, and the speed with which emergency services are initiated. We can determine when the drying process is complete by monitoring and evaluating it continuously. While the carpet may appear to be completely dry to the touch, the padding and subfloors may remain damp. While there are no hard and fast rules governing how long your property will take to dry, we may estimate that it will take between three and five days or longer, depending on the weather.

Only thorough testing with our sophisticated equipment can assure that everything is completely dry. Touch on its own can be misleading.

Certainly not always. We’ll adjust the temperature to provide ideal drying conditions. Please refrain from adjusting the temperature or turning off the HVAC system; doing so may prolong the drying process

The extent of the damage and the furniture’s construction will dictate whether it is possible to restore it. Prior to thoroughly assessing the damage to your furniture, it must be dried. Unsalvageable furniture will be documented for you, and you will be requested to sign a customer release form if anything must be thrown away.

The degree of the damage and the construction of the furniture will determine whether it is possible to restore it. Before the damage to your furniture can be thoroughly assessed, it must be dried. Unsalvageable furniture will be documented for you, and if any things must be thrown, you will be required to sign a customer release form.

If you file an insurance claim, your insurance representative may provide help. However, this is a choice you must make on your own. Numerous factors must be taken into account. Safety is paramount. While we make every attempt to maintain our equipment childproof, we do require your supervision to ensure that it is not played by children. Air movers and dehumidifiers will generate noise and make your home drafty for a few days. Because it is crucial that the equipment remains operational, you may want to consider staying someplace else if the noise level is too loud for you.

Scents are rather unusual to be observed throughout the drying process. Also, increased heat and humidity levels might result in a rise in odors created by drying building materials or inactive spill and accident areas. Contrast these natural scents with those associated with mold. You’ll notice that unwanted odors progressively fade as the drying process advances and the humidity level falls. Furthermore, deodorizers are routinely employed to counteract these effects.

Not usually. If items need to be moved out, we will let you know in advance

Our technicians will determine the moisture level, the amount of the damage, and whether parts of your ceiling need to be removed to allow for ventilation. On the other hand, wet insulation can be a hazard and should be removed.

It is not always recommended to open windows to assist with the drying process. Outside weather conditions change frequently, and the technician will determine when and if it is safe to use outside air.

It is highly advised that you minimize traffic. It is preferred that you wear shoes for your protection.